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⚠️ Important: Online gaming is for entertainment, not income. If you feel gaming is having a negative impact on your life, contact us right away: support@gamestar.ws
🛡️ Responsible Gaming

Responsible Gaming at Gamestar — Build Safe and Healthy Gaming Habits

Gamestar believes gaming should be a source of fun and entertainment. We want you to play responsibly, know your limits, and never let gaming disrupt the balance in your life.

18+ Only Limit-Setting Features Self-Exclusion System 24/7 Support
Our Commitment

How Gamestar Ensures Responsible Gaming

Our platform includes tools designed to help you build healthier gaming habits.

Set Deposit Limit
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. To increase a limit, you'll need to wait 7 days — this is in place to protect you.
Session Time Control
Decide in advance how long you want to play. Once the time is up, Gamestar will alert you and, if needed, automatically end your session.
Break Features
Temporarily exclude yourself for 24 hours, 48 hours, or 7 days. During this cooling-off period, your account will be suspended and we won't send you any communications.
Self-Exclusion
If you feel you need an extended break from gaming, you can self-exclude for 3 months, 6 months, or permanently. During this period, your account cannot be reopened under any circumstances.
Loss Limit Settings
Once you've lost beyond a set amount, your account will automatically close the session. It's an effective safeguard against going over your budget.
Professional Support
Gamestar's responsible gaming team is available 24/7. If you or someone you know is struggling, reach out to support@gamestar.ws — we're here to help, not to judge.

What does responsible gaming actually mean?

Responsible gaming isn't just about playing less — it's about playing mindfully. It means knowing when you're playing, how long you've been playing, how much you're spending, and whether gaming is having a negative effect on other areas of your life. At Gamestar, we believe a truly enjoyable gaming experience is only possible when you're fully in control.

Online gaming is growing fast in Bangladesh, and so is the risk of gaming addiction. Gamestar takes this seriously. That's why we don't just offer entertainment — we're also committed to protecting your mental and financial well-being.

Keep in Mind: Gaming should be an enjoyable part of your life, not the center of it. When gaming starts affecting your work, relationships, or finances, that's a sign the line has been crossed.

Core Principles of Healthy Gaming

Responsible Gaming at Gamestar means following a few simple but important principles. These aren't strict rules — they're designed with your own wellbeing in mind:

  • Set Your Budget Upfront: Decide in advance how much you're willing to spend on gaming each week or month — and stick to that budget, even when a win seems within reach.
  • Respect Your Time Limits: Set a fixed amount of time for gaming each day. Playing for hours on end can lead to mental fatigue and addiction.
  • Don't try to chase your losses: Trying to win back money by placing bigger bets after a loss is known as "chasing losses" — and it's one of the most common warning signs of addiction.
  • Don't play under the influence of alcohol or stress: When you're not thinking clearly, your judgment suffers — and that increases the risk of overspending.
  • Don't treat gaming as a source of income: Gamestar is an entertainment platform where winning and losing are both part of the experience. Relying on gaming as a source of income carries real risk.
  • Keep up other activities: Family, friends, hobbies, exercise — give these the same priority as gaming.

How to Recognize a Gaming Addiction

Gaming addiction doesn't happen overnight — it builds gradually. Many people don't realize they have a problem until it's already taken hold. If you notice any of the following signs in yourself, it's time to pay attention:

Warning Signs: Feeling restless when you can't game, thinking about it constantly, neglecting family or work to play — don't ignore these signs.

How to Use Our Responsible Gaming Tools

Accessing Gamestar's Responsible Gaming settings is straightforward. Log in, go to Account Settings, and look for the "Responsible Gaming" option. From there, you can use the tools listed below.

Minors Protection

Gamestar strictly prohibits anyone under 18 from using the platform. Age is verified at registration and reconfirmed through identity documents during the KYC process.

If you're a parent and believe your child may be using this platform, please contact support@gamestar.ws immediately. We can also advise you on parental control software.

A Note for Parents: To prevent children or teenagers from accessing online gaming sites, enable website filters or parental controls on your home router and regularly monitor their internet activity.

Where to Get Help

If you feel gaming is getting out of your control, you don't have to face it alone. Alongside Gamestar's support team, professional counselors are also available. Seeking help isn't a weakness — it takes courage.

Contact Gamestar's Responsible Gaming team: support@gamestar.ws — We won't judge you. We'll help you.

Act Fast

Set Your Limits Now

Set deposit, time, and loss limits from your account settings — it only takes a few minutes.

Log in to set your limits

Emergency Support

Having trouble?

Contact us right away. We're available 24/7.

support@gamestar.ws
Visit Help Center

Gamestar's Commitment

  • We never provide services to minors
  • We do not promote to users showing signs of addiction
  • We honor self-exclusion requests immediately
  • We always put user well-being above profit
Warning Signs

Recognize the Signs of Gaming Addiction

If you notice any of these signs in yourself or someone you know, it's important to take them seriously.

Signs Description Limits
Chasing Losses Chasing losses by placing even bigger bets to recover money High Risk
Losing track of time Hours pass without noticing while you're playing Caution
Keeping Secrets Hiding your gaming habits from family or friends High Risk
Borrowing Money Borrowing money from others to fund gaming High Risk
Mood Changes Feeling irritable, angry, or restless when you can't game Caution
Neglecting Responsibilities Neglecting work, studies, or family responsibilities to focus on gaming High Risk
Sleep Problems Playing late into the night and disrupting your sleep routine Caution
Increasing Stakes Needing more time or money than before to get the same level of enjoyment Keep Track
Assess Yourself

Self-Assessment Questionnaire

Answer the following questions honestly. If more than three of your answers are "yes", please get in touch with us.

01
Do you spend more than your budget on gaming and regret it afterwards?
02
Do you feel compelled to keep betting after a loss to try to win your money back?
03
Do you feel irritated, angry, or restless when you're unable to game?
04
Do you hide your gaming habits from family or friends?
05
Have you ever borrowed money or taken funds from someone else to fund your gaming?
06
Is gaming getting in the way of your work, studies, or family responsibilities?
07
Have you tried to stop gaming but couldn't?
08
Are you turning to gaming to escape stress, loneliness, or depression?
Understand the Outcomes: 1–2 "yes" answers means stay cautious. 3–5 means set limits and take a break. 6 or more means contact support@gamestar.ws immediately and consider self-exclusion.
Protection Tools

You're in Full Control

Use Gamestar's responsible gaming tools to keep your experience safe.

Deposit
Deposit Limit
Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases require a 7-day waiting period.
Time
Session Timer
Set a maximum playtime per session. You'll be automatically logged out when the time is up.
Break
Cooling-Off Period
Take a temporary break from 24 hours up to 30 days. During this time, logging in or making deposits won't be possible.
Exclusion
Self-Exclusion
Close your account for 3 months, 6 months, or permanently. This decision cannot be reversed.

How to Set It Up

  • 1
    Log In to Your Account
    Log in to your Gamestar account and click the profile icon in the top right corner.
  • 2
    Go to the "Responsible Gaming" section
    From the Account Settings menu, select the "Responsible Gaming" option.
  • 3
    Choose Your Limits
    Set a deposit limit, loss limit, session timer, or cooling-off period — whichever works best for you.
  • 4
    Confirm
    Save — deposit and loss limits take effect immediately. If you run into any issues, contact support.
FAQs

Responsible Gaming FAQ

Find answers to the questions you may have, right here.

Yes. Any balance remaining in your account at the time of your self-exclusion request will be returned through the standard withdrawal process. However, any bonuses or conditional rewards will be forfeited.

No. Once the cooling-off period ends, you'll need to log in and reactivate your account manually. This is intentional — so that returning is a conscious decision you make.

Requests to increase your deposit limit take effect after 7 business days. This delay is intentional — to prevent impulsive decisions. Requests to lower your limit are applied immediately.

Approach them with empathy, not judgment. You can also notify Gamestar's support team by emailing support@gamestar.ws. Encourage them to seek professional counseling and make sure they know you're there for them.

After a permanent self-exclusion, reactivating your account is generally not possible. In exceptional circumstances, it may be considered after a minimum of 5 years and a professional assessment. This decision is entirely at Gamestar's discretion.

Yes. Gamestar uses automated systems to detect unusual gaming patterns — such as sudden large deposits, extended sessions, or excessive losses. In such cases, our team may reach out to you directly.

✦ Play Safe

Play with joy, play with responsibility

Gaming at Gamestar isn't just about winning — it's about having a safe, enjoyable experience. Start using our Responsible Gaming tools today and claim a 100% bonus on your first deposit.

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